- Only orders that are clearly legible and are on a distributor letterhead or official company purchase order form, showing a valid PO number will be processed.
- Letterhead or Purchase Order form may be submitted by email.
- All orders are shipped FOB 956 Shulman Ave. Santa Clara CA 95050.
- Customer Service hours are 7:00 AM until 4:00 PM, PST, Monday through Friday.
- Cut-off time for orders to be processed same day is 1:00 PM PST.
Our Customer Service and shipping department strive to process all orders the same day, with the following conditions and exceptions:
- Orders are received before the above-mentioned cut-off time
- Items requested are in stock in our inventory
- Priority will be given to expedited shipments such as UPS Red or Blue
- Large stock or replenishment orders will be processed and shipped as time allows.
- Normal process time is 3-5 business days but every attempt will be made to ship within 24-48 hours.
- Please check with Customer Service for delivery of items that are out of stock.
- Standard Payment terms are Net 30 days
- FOB point is 956 Shulman Ave. Santa Clara CA 95050.
- Freight will be prepaid and added to invoice.